Same issue as everyone else here - I cannot get into the app. I have deleted and reinstalled and log in with Virgin media - there is no other option as I am not an O2 customer. Sorry Virgin - you need to sort this out!
Hi, I've managed to get the app working, but not really sure how. It could be that I signed on via the web first using
and didn't sign out. Then I made sure there were no new updates for the app on my phone. I then started the app and it worked.
It's probably just a coincidence, though it could be worth a try. 🤔