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Scarymary1
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Premium numbers charged on my mobile

3 weeks ago

Hi can anyone please tell me how to stop a premium number charging on my phone, I don’t believe I have signed up for anything but the last few months my capped has reached the limit , called virgin but the guy was unable to stop this happening help needed how to stop this happening again this is the second month they have taken 4.50 each time 

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robmclarensmith
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Helpful Answer

Re: Premium numbers charged on my mobile

3 weeks ago - last edited 3 weeks ago

Normally you can just text STOP to the shortcode you got the service message from.
Though you'll need to check with the service itself.

The PSA are regulatory authority on mobile premium services, you may find more info there https://psauthority.org.uk/for-consumers/ive-been-charged-what-next

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