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Paige-taylor
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Phone

I have order a new order a new phone contract yesterday but my order is still parked how long will it take to go through??

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John_GS
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Re: Phone

Hi Paige-taylor

 

Thanks for posting and welcome to the community.

 

When an order is parked, this means the back office team need to do some final checks before making a decision either way on whether you've been successful. This process involves the order being parked and the timescales are 3 working days

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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