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Phone still bared after 72 hours

Ngoamb
Just joined

on ‎13-07-2021 10:28

My phone was barred and I payed the outstanding bilk Saturday Morning and was told it would be back on within max 72 hours it has been alot longer and I am still barred and I really need to use my phone.

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1 REPLY 1

Paul_DN
Forum Team
Forum Team

on ‎13-07-2021 12:52

Hi Ngoamb,

 

Thank you for reaching out to us in our community and welcome, once a payment has been made in order to get the services back on you would need to make sure your Direct Debit is active.

 

I have found your account and will be able to help, in order to do this I will need to clear security, I will send you a invite into a private chat, please click on the purple envelope to accept?

 

Regards

 

Paul.

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