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Bethmay
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Phone bill cut off

Hi, my virgin mobile seems to have been cut off despite payments being made ! My bill is £0 and I can’t seem to get it to work. 

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Melissa_F
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Re: Phone bill cut off

Hi Bethmay,

 

Thanks for your post and welcome to the community. 

 

I'm sorry that your phone's been cut off even though you're not due to make a payment. 

 

Have you been able to get this sorted out since posting? 

If not, please send me a private message and I'll take a look.

 

Thank you,

 

Melissa

 

 

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