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smhyett
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Payment's

My husband and I signed up to the same tariff at the same time just before lockdown but I am paying more than him. Can anyone tell me why?

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Graham_A
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Re: Payment's

Your detailed monthly bills should show you the differences if you compare them.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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John_GS
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Re: Payment's

Hi smhyett

 

Thanks for posting and welcome to the community.

 

Did you sign up on the same day? If not, all offers do change. I'd personally advise calling us on 789 // 0345 6000 789 and we can assist further.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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