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on 02-03-2022 22:37
Hi, the payg service finished but Virgin did not refund my credit? How can I get my money back please?
on 03-03-2022 09:26
Hi @Andrea1525
Welcome to the community.
We'll need to continue this conversation via private message to discuss your account. Please look out for my PM in your inbox.
Carley - Forum Team
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on 04-03-2022 09:33
Thank you for joining me on private message @Andrea1525.
If you have any further issues or questions, please do not hesitate to post again on the community forums.
All the best
on 17-03-2022 16:35
Sorry to suddenly get back in touch with you again. Would you be free again for us to discuss your PAYG refund request? I have an update for you.
on 17-03-2022 17:24
Hi Carley
on 18-03-2022 12:40
Thank you for getting back in touch. I'll continue this conversation via private message again so we can discuss the account.
Please look out for my PM in your inbox in the top corner of the page.
