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Steveng1
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Password

Trying for over month to change contract but won’t accept password. Won’t reset my password and says my memorable information is wrong. Should I just stop direct debit then they might help.

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Gareth_L
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Re: Password

Hi Steveng1

Sorry this is happening 

Can I ask what contract are you trying to change?

Its best to keep the Direct Debit active or it may have an adverse effect on your credit rating 

Gareth_L

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