Virgin Media Community

[Sukylong1978]

I've been trying to register my account and keeps rejecting my password if you guys don't resolve this issue I'll cancel my contract I've not signed it yet

[Alex_RM]

Morning Sukylong1978,

Thanks for posting and welcome to our community 🙂

I'm sorry to hear you're experiencing some issues setting up an online account. Can you try a different password? No special characters, only letters and numbers, MUST begin with a letter, try keeping it between 8-10 characters.

Can you confirm what error message you're getting?

Alex_Rm