Parked order

[stewartsteph2]

Hi my partner recently ordered a iPhone 13 128gb and credit checks were done and went through fine we’ve now been waiting 3 days to find out it’s parked after receiving a delivery date how do I find out what’s going on before I cancel with virgin 

[Kain_W]

Hi stewartsteph2,

Thanks for your post and welcome to the community.

Apologies for any issues faced, so we can investigate this further I've dropped you a PM.

The message will appear within the envelope icon at the top right of the forum.

Regards,