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Parked order

Joining in

Hi I made a order yesterday and my order still says parked I spoke to someone but never got any help back can I have some assistance please


Forum Team
Forum Team

Hi @Ghost330

Thanks for posting and welcome to the community.

If an order has been parked, this means the back office team have a few final checks to do before making a final decision on whether to proceed with your application. The timescales for these checks are 3 working days and you'll be contacted either way. If it was done yesterday, we are still in that timescale and will be in touch soon.

Best wishes,

Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill