Parked order

[nathanielboatey]

I have made a mobile preorder, yet the order says it has been parked, I have waited for any progress or email regarding the issue, yet nothing has occured. If it the case where I cannot get the phone I would like to know in advance so I can take a countermeasure.

Any help please.

[Kath_F]

Hi nathanielboatey, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

Apologies to see that your order has been parked. Usually this means we need to double check a few things with you before we can accept the order. 

The team will be in contact with you however if you need to speak to someone asap then give them a call on 0345 600 0789 for them to check things for you. 

Keep us posted on how it goes. 

Thanks,