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masonjake770
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Parked order

Hi I just ordered a galaxy s21 5g and order has been parked any idea why?

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John_GS
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Re: Parked order

Hi masonjake770

Thanks for posting and welcome to the community.

When an order is parked, this means the back office team have further checks to do, to determine if you're successful with the application.

These checks take around 3 working days and the team will contact you either way with a decision.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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