Virgin Media Community

[Lm1234]

Hi there 

After being recommended by a friend I decided to try get a contract.

My order has been parked since the 13th and nobody has gotten back to me. I rely on my phone due to work and since nobody has gotten back to me I haven't topped up my current sim. This delay has left me with no way of contacting people or data.

I wish to cancel my order as I have found someone that will approve me.

This has left me upset as a young female in this world who unfortunately needs a phone asap. 

[Zoie_P]

Hi Lm1234, 

Thanks for your post and welcome to our forums 🙂

I am sorry to hear you have a parked order. We do not process cancellations on our forums and you will need to reach out to our team to process this, you can reach them on 0345 600 0789.

Zoie