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Parked order

I have applied for a phone contract with virgin and my order has been parked could anyone please help 

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Re: Parked order

Good Morning Hayleyparmiter7,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see your order has been parked, have you been given any clarity on this since your post?

 

If you still seek assistance, drop a response below, and we'll seek to take this to a private messaging conversation to investigate further for you

 

Kindest regards,

 

David_Bn

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