Hello I am a new customer, I ordered a pay monthly phone on the 8th of July, this order has been parked for over a week.
Thanks for your post and welcome to our community.
Sorry to hear that you'e having an issue with your order being parked, I can appreciate you're keen to know why.
This is something we can help with, I'll just need to pop you a personal message first and grab some details.
I look forward to hearing back from you soon.
Thanks for letting us help with this Kein1,
Do let us know if you need anything else 🙂