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MorganZW
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Parked Order

I am in desperate need of a new phone as mine has broken and even the aim card is not working. I went onto Virgin and found Great deals for a Phone. I purchased that phone and had confirmation they had received my order etc. However it's been nearly a week now and I have had no contact from them. Nothing to sign or anything like that? I really need my phone for work especially and not having one is a disaster. If not resolved I would like to cancel my parked order as I feel I will be getting charged £44 for a non existent phone? Many thanks 

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Chris_W1
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Re: Parked Order

HI MorganZW, thanks for contacting us and we are sorry to hear about the order. This is usually parked when further checks are needed. Have you managed to get this resolved? If not, then please let us know so that this can be looked into further for you. Chris 

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