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Package price

So , I had my first bill which was £75 which I expected as fees etc , second bill was £37  which is what it should be , get my bill through for this month and it's saying my package is £58.  That's £20 it's jumped up and I don't know why , I haven't added anything , haven't bought any sport or movies , Netflix gets paid separate , any body else had this?

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Re: Package price

Hi anitapickard123, 

Thanks for your post and welcome to the Community. It's great having you on board with us in the Community. 

I'm sorry to hear that you your bill is higher than expected. 

Best thing to do is check online via My Virgin Media. Compare the last 2 bills to see if there is anything showing the difference. 

If not, speak to the team on 150 / 0345 454 1111 and they can go through the bill with you 🙂 

Let us know how you get on. 

Thanks,

Kath_F
Forum Team



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