PaC transfer issue

[Tracybird]

Hi

im really frustrated as have transferred from sky to virgin for the better data deal and they have cocked up my pac code transfer of number. Someone keeps telling me that they will send to some technical team and phone me back and never do.  It’s a work number and nobody can contact me.

[Joseph_B]

Hey @Tracybird,

Welcome to the Community Forums and thanks for the post.

Sorry to hear that you are having this issue, what we would like to do for you is invite you into a quick private message which I will send to you shortly.

If you have yet to use this feature you can access it via the purple envelope in the top tight hand side of your screen.

Speak to you soon. Joe