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tomma66
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PARKED

Jesus h customer service is none existent.

 

Ordered a phone today 9/10 supposed delivery tomorrow but parked what a joke thats why i have multiple complaints and now have the ombudsman involved as customer service is absolutely appallingly shocking and the useless number for contact DOES NOT WORK as i tried to call to find out why the PARKED rubbish and nothing no ringing nothing im going to cancel all services as im not being messed around !!!!!!   

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jamesofmerton
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Re: PARKED

parked usually means further investigations needed by virgin to confirm your eligibility. typically if it is ordered online.
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tomma66
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Re: PARKED

Thank,s for the reply but the simple solution to that instead of the useless parked is to not say parked but to say more info or such and not say that it will be delivered next day so to me that is just taking the proverbial simple.

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