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invaderjamin
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PARKED ? new customer ?

just signed up to a new contract and have gone through all the required areas just to have my order now say its parked and someone will contact me soon! 

I've read through lots of forums on here saying they sometimes don't even hear from virgin media about it and have there orders cancelled.

what's going on and is it worth just getting rid of this new contract if the service is this bad ?

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Zak_M
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Re: PARKED ? new customer ?

Good afternoon @invaderjamin 

 

A very warm welcome to the forums and thank you for taking the time to post. 

 

We often park customer orders If we need to do some further checks. 

 

As sometime has past since your post, are you able to let me know if you have managed to get this resolved since your post? 

 

Kind regards,

Zak_M

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