2 weeks they are having a laugh - this from USwitch - VM are supposed to give you it within 2 hours
just text PAC to 65075 to get your PAC code. It’s this short, alphanumeric code that will enable you to transfer your existing phone number to the network you want to join.You don't even need to make a phone call.
If you'd prefer to speak to somebody, just ring Virgin Mobile on one of the numbers in step 1 and tell them you want to leave. They’ll give you a contract end date that you should make a note of. While you’re on the phone to them, you also need to ask for your PAC Code.
Regulations stipulate that all networks must provide you with your PAC Code within two hours of your request. When you’ve got the code it’s smart to make a note of it. Just to be safe.
What you really nee
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Tony.
Sacked VIP