26-08-2021 14:22 - edited 26-08-2021 14:22
PAC given to virginmobile on 25 Aug text from virgin stating transfer complete on 26 Aug and confirmation from O2 that number is not with them now.
Phone number transfer has not replaced the VM number, now my O2 number to be PAC over does not exist.
Shambolic service
on 27-08-2021 14:58
Good afternoon @mentalmazda
Welcome back to the forums and thank you for taking the time to post.
I am sorry to hear that you have had some issues with your mobile PAC code.
Have you raised this with our mobile team? If so what have they advised?
Kind regards,
Zak_M
on 27-08-2021 18:32
Hi
Thanks for replying.
Spoke to the Tech department and they confirmed a routing issue, strange as yesterday it was a porting issue with android phones!
VM now say it should be fixed over the weekend, not holding my breath though
on 29-08-2021 11:15
Hello mentalmazda
How are things looking now?
Have you been able to port the number over?
Gareth_L
on 29-08-2021 11:43
Nope
on 30-08-2021 15:35
Thanks for getting back to us @mentalmazda
Sorry to hear your PAC issue is still ongoing. I would like to help you resolve this issue. I am going to send you a private message.
Regards
Lee_R