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Victor4
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PAC Mod help please?

I have been trying to get a PAC code for over 24hours. Getting an error message both via text online snd over phone. Last operative was going to call back but hasn’t.

phone has old sim in, can someone please advise how to stop migration? 

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Victor4
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Re: PAC Mod help please?

Just been on for another 37 minutes. Being transferred to IT with an IT ref got hung up on. For the second time today.

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Travis_M
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Re: PAC Mod help please?

Hi @Victor4

 

Thanks for posting on our community forum!

 

Can you advise further on the error message please? And when you say stop migration - have you already began switching your number?

 

Regards

Travis_M
Forum Team



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Victor4
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Re: PAC Mod help please?

Thank you 

Haven’t started to port yet, text the details last night then got a message saying it couldn’t be done and to ring 789

have done three or four times but no joy

the forums here suggested that as the phone has an old red sim in that this might be the problem.

it’s now been 24 hours since initial request. 

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Victor4
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Re: PAC Mod help please?

Sorry Travis maybe not clear, just asking for a PAC code. 

I have an IT ticket number if that helps?

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Travis_M
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Re: PAC Mod help please?

Hi @Victor4

 

I'm going to private message you now in order for us to get this sorted, please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team



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Victor4
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Re: PAC Mod help please?

Thanks for requesting your PAC. Sorry, but we can't get hold of it right now. Please try again later or call 789 for more info

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