on 25-07-2022 13:52
Trying to get PAC code to switch network but it’s not accepting my date of birth to confirm things so can’t get a code
on 25-07-2022 15:45
Thanks for your Post on the forums, I am sorry you're having this issue with your PAC code.
Can I ask if you're a Virgin Mobile customer porting out, or a customer porting in? Also, which Network are you porting from/to?
on 25-07-2022 15:47
Hi. I am an exciting virgin mobile customer and trying to get the PAC code to move to EE due to only network i can get at work.
on 25-07-2022 15:52
I think I'll send you a PM in a moment to check if your DOB on our system is correct, if not there is also a specialised team we can contact for issues with mobile porting.
Speak to you soon.