PAC CODE

[Reevie77]

Trying to get PAC code to switch network but it’s not accepting my date of birth to confirm things so can’t get a code 

[Megan_L]

Hi Reevie77,

Thanks for your Post on the forums, I am sorry you're having this issue with your PAC code. 

Can I ask if you're a Virgin Mobile customer porting out, or a customer porting in? Also, which Network are you porting from/to?

Thanks,

Megan_L

[Reevie77]

Hi. I am an exciting virgin mobile customer and trying to get the PAC code to move to EE due to only network i can get at work.

[Megan_L]

Thanks Reevie77, 

I think I'll send you a PM in a moment to check if your DOB on our system is correct, if not there is also a specialised team we can contact for issues with mobile porting. 

Speak to you soon.

Megan_L