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Ordering mobile phone and order parked

Hello, ive ordered a mobile phone this morning but as ive went to check my order when i log in ive noticed my order has been parked and not sure what that means can anybody explain, does this mean i wont receive the phone?

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Re: Ordering mobile phone and order parked

Hi MiaSabrinaPoole

 

Thanks for posting and welcome to the community.

 

My apologies for the confusion with the order. When an order is parked, this means the back office team have extra checks they need to do before making the final decision. The timescales for this is 3 working days and they'll be in touch either way

 

Kind regards,

John_GS
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