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Order parked

kblake
Joining in

I ordered a iPhone from virgin mobile on the 2/10/2022 and I choose my order date to come on the 4/10/2022 but it didn’t arrive. I look on your website and it said my order has been parked can you please explain what that means.

3 REPLIES 3

Zoie_P
Forum Team
Forum Team

Hi Kblake, 

Thank you for your post and welcome to our forums 🙂 
I am sorry to hear your order is parked, this can mean we are missing some info, that the phone is out of stock or that the credit score did not meet requirements.

Zoie

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 for some reason I can’t type in this box to transfer my number can u help please

thnk you for your reply, kblake,

I am sorry this is not working, have you tried a different browser?
Do you have the new sim to transfer your number?

Zoie