Virgin Media Community

[Famar]

I ordered a new phone and was waiting for a confirmation email since Saturday. Today I logged in and saw my order is “parked”. Tried the message service but they keep saying my password is wrong (checked and it works fine).

[Emily_G]

Thanks for the post Famar and welcome to our community.

Have you been in touch since your post to confirm the reason for the parked order? 

Let us know, Emily.