on 07-02-2023 20:18
Hi, just wondering if someone can look into my order to see why it was cancelled after acceptance? Order number [REMOVED]
I cannot re try to order anything, it just shows an error and to try later. Nor do I want to do another hard check for no reason.
[MOD EDIT: Personal and private information has been removed from this post.]
on 07-02-2023 20:27
Thanks for your post, and a warm welcome to our Community Forums.
I'm sorry to hear you've had some trouble with your order. There can be various reasons for a parked/cancelled order, and our team should have been in contact within 48 hours of either being processed.
I'm going to send you a private message so we can identify the order and advise. Please look out for it in the top-right, purple envelope.
Reece - Forum Team
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