Hello, I've tried ordering a new phone on contract and all was going well until I checked the order status and it was "parked" but I've not had any emails about the order, other than the one that said
"There's only a few more checks between you and the good stuff. You'll find out soon if your order's confirmed when you get an email or call from us."
That was 2 days ago now and I've not heard anything back.
My Order ID: [Mod edit: Personal details]
I'm grateful for any help!