Virgin Media Community

[Frank88]

I made a order for a virgin mobile earlier today and i checked the status of the order and it says parked please could i have help understanding why 

[Tom_W1]

Hi @Frank88 thanks for your post here in the Community, although we're sorry to hear of your concerns regarding the parked mobile order.

Please allow me to send you a PM so I can look this further for you.

Kindly expect the PM from me to arrive shortly, and respond directly when you can!
Many thanks