Virgin Media Community

[Someonenew1]

I placed an order for a new mobile contract but it is showing as parked. Please can you check this out and let me know why it is happening? 

[Paul_DN]

Hi Someonenew1,

Thank you for reaching out to us in our community and welcome, sorry to hear your order for a Virgin Mobile phone has been parked, this usually happens when more information is required, when was it you applied?

Regards

Paul.

[Someonenew1]

I tried to placed this order this morning. 

[Paul_DN]

Thank you for confirming this, I would advise speaking to our Mobile sales on 0800 052 0238. ^PDe

[Someonenew1]

Thanks, but I don't have phone right now so can't call that number. Any other suggestions?

[Paul_DN]

Hi Someonenew1,

I am sorry to hear you haven't got a phone, you would need to either call or send a text to +44753 301 6422, if you are able to use a family member phone to contact us.

Regards

Paul.