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Order Parked

I ordered an IPhone 12 with Airpods on Wednesday afternoon, I have had no order confirmation and the order status is parked. After reading online forums people have suggested I should have received a phone call or email within 24 hours. I have received numerous missed calls from +800 183608 however I have read this isn’t the number. Can anyone help with this. Thank you. 

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Re: Order Parked

Hi Laurensm, 

Thanks for your post and welcome to our community. 

Really sorry your order has been parked and I can appreciate the frustration. 

I'd also like to apologise for the delay in getting back in touch, we have been busier than usual. 

Have you heard back about your order since? 

If not then please reply to my personal message and I can assist further from there. 

Emma_C - Forum Team
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