on 07-09-2021 17:55
Hey I have just signed up for the oomph package and got send a free sim. I was a bit confused as I know it’s part of the package but I already have a contract phone with 02. I spoke to someone and they said it’s literally unlimited data, calls and minutes so maybe be better to get out of 02 contract?
secondly I’ve lost the sim they send as we literally just moved in and the house was crazy? Can I get another sent out?
on 08-09-2021 18:12
Hi @Ashtag111
Thanks for posting on our community forum!
Sorry to hear you've lost your SIM - i'm going to drop you a private message so we can get this sorted for you. Please keep an eye on your inbox.
Regards