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O2 Priority APP doesn’t link with virgin media

Tuning in

I’ve just signed up with the o2 priority tickets app and it’s not working properly. I’m hoping to get some tickets this morning at 9am presale. 

Have tried uninstalling and reinstalling the app, but no joy.


I’ve read previous comments over the last few weeks stating that the app is frustrating and engineers are working on it etc etc 🤥  my suggestion is either have an app which works…or scrap the entire thing altogether ( unless 02 and Virgin media wish to get bad publicity and lose potential customers).


I just tried the web app link above and this works for logging in. Then I went back to the actual app and tried again and it worked!

Hi @Edt123 👋 Thank you for your post. That's great to hear!

If you have any further problems, please don't hesitate to contact us 😀