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Zharris70
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No welcome pack, Account number or area number

Hi

I joined Virgin back in June and so far not had a welcome pack. I don't know my account number or area code to get set up online.

I messaged Virgin Help on Thursday and after verifying that I was the account holder your guy said he would get an email with welcome pack over to me in the next 4 hours - but still nothing received. 

As I suspect you may have the wrong email for me can we check it or maybe post the paperwork to me please?

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