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mohamedidris
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No Welcome Email

Hi

I have recently ordered a iPhone XR with airpods I have got the order email but no welcome pack please help me it’s scheduled to be coming tomorrow I’ll let you know what happens. When I ordered I didn’t have an acc and I want to track so I’m stuck here please reply

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David_Bn
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Re: No Welcome Email

Good Morning mohamedidris, thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see we weren't able to generate a welcoming E-Mail for you, has this, and the handset, with air pods since arrived?

 

If you need further assistance, please drop a response below, and we'll seek to look into this for you

 

Kindest regards,

 

David_Bn 

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mohamedidris
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Re: No Welcome Email

No I haven’t received it yet thanks for relying

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David_Bn
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Re: No Welcome Email

Thanks for the response mohamedidris,

 

I'll seek to take a closer look into this for you, check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn

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