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OscarLeDerp
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No Service and no way to contact virgin

I haven't had service on my phone for quite a few months now and due to personal circumstances i have no means of contacting virgin so i have been paying the bill for a service im not getting

Anyone able to contact me via email so i can get a new sim and a possible refund?

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Martin_N
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Re: No Service and no way to contact virgin

Hi OscarLeDerp,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue you've been having with your service. 

 

I have been able to locate your account and from an initial look over everything seems okay. 

 

What I will do is private message you so we can look into this further. 

 

^Martin

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