New sim not arrived

[Daniel_Attwood]

Hi my new SIM hasn’t arrived and my old one seems to have stopped working. Please can you send a new one. I can’t make any calls, texts or use my data. I can’t even call 789. Need this ASAP please

Thanks

Daniel

[John_GS]

Hi Daniel_Attwood

Thanks for posting and welcome to the community.

I am sorry to hear of the SIM not arriving, will send a PM to check on this now. Normally SIM's take 3-5 working days

Kind regards,