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ignazio
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New sim doesn't come and blicked my old one

Hello there, 

my name is Ignazio and about 2 weeks ago I changed my contract from oay as you go to monthly one. They text me an email that will send a new sim card in 3 days. Passed 2 weeks and i didn't received anything but the have blocked my old sim. Now I'm without mobile number. Can you restore my old sim? Or shall I block my payment and pass to another company? 

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Martin_N
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Re: New sim doesn't come and blicked my old one

Hi ignazio,

Thank you for your post. I'm sorry you haven't received the SIM card yet. 

What I will do is private message you so we can investigate this. 

^Martin

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Martin_N
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Re: New sim doesn't come and blicked my old one

Hi ignazio,

Thank you for chatting me with over Private Message. I'm glad we were able to get this sorted for you.

^Martin

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