on 18-05-2022 21:04
I’ve recently bought a pay monthly phone on contract and the order has been parked. I haven’t been contacted as the email says. Is there some way I can move this on from Parked?
Thanks
on 19-05-2022 09:10
Hi @Carlo090,
Thanks for your question, and welcome to our Community Forums 😁
So I can take a look into this for you, I'm going to send you a quick PM to get some more details. Please look at the top-right of our forums and you should see a small, purple envelope
Cheers,
on 19-05-2022 10:16
Hey, there’s no PM in the envelope.
on 19-05-2022 12:40
Hi Carlo,
I'm really sorry about that, our system has been delaying the responses that we're sending. I can see you've received my PM and have popped me a reply, I'll take a look into this for you now.
Thanks,