I received my new phone this afternoon. However there was no new sim in the order.
i phoned 789 and spoke to a young lady wha asked me to swap the sim from my old phone to my new one. I told her it didn't fit. She has ordered a new sim for me, which should arrive next week.
As I will not be able to use my new phone I asked her if she could delay the new amount until my new phone was up and running. She again said to swap the sim over. I, again, told her I couldn't. She mumble something, and when I asked her to repeat what she said she disconnected the call. Please look into this for me.
a phone upgrade will not get a new sim. if your sim doesn't fir you should order a replacement. sim cards are multi sim so if you make them smaller save the parts you remove incase you need to change it again