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Need to re-order lost SIM card

Joining in

Hi, I need to order a sim for my account with you guys, but I am unsure how to go about doing it. any guidance please?


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Hi there @matehead90 


Thank you so much for your post and welcome to the community forums, it's great to have you here. 


We're so sorry to hear that you are facing issues regarding ordering a new SIM. We do ask that you do not make multiple posts as this does push the post back to the back of the queue. The forums are not instant but we will reach out as soon as we can to help. 


I'd be happy to look into arranging a replacement for the lost SIM, via a Private Message. I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.