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Vanems
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Need to order a new SIM card

Hi there,

I’ve misplaced my old SIM card and I would like to know how to order a new one please?

Kind regards,

Vanessa

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Tom_F
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Re: Need to order a new SIM card

Hi Vanessa, thanks for getting in touch.

 

We can help arrange a replacement SIM for you, no problem. Just look out for my PM (the purple envelope) so we can confirm a few details and we'll take it from there.

 

Tom 

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Tom_F
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Re: Need to order a new SIM card

@Vanems Thanks for getting back to me Vanessa. That's been ordered now so will be with you within 5 working days. 

 

Please let us know if we can help with anything else.

 

Tom 

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Ashtag111
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Re: Need to order a new SIM card

Hello can I do this, I got sent my sim but I had just moved in to new house and misplaced it? I never really understood whether it was literally as sold… free so now I’m thinking of swapping my phone to it 

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John_GS
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Re: Need to order a new SIM card

Hi @Ashtag111

Thanks for posting. Hope the house move went well. Joys of moving mislaying things. 

I'll send you a PM now so I can assist further.

Best

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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