Need to contact Fraud Team - Cannot get through on Phone

[Markpep]

Someone ordered a new SIM card on my account - it wasn't me.

How do I contact Virgin mobile, given that 789 is unresponsive?

[David_Bn]

Thanks for your post on our Community Forums @Markpep, and a very warm welcome to you!

Sorry to hear of the fraudulent activity on your account.

Check out the purple envelope in the top right hand corner for a private message from me.

Kindest regards,

David_Bn