Hi Squeezycrip,
Welcome to the Community Forums, thanks for your post.
I'm sorry that you have not yet heard back regarding your recent package order. I can certainly check your account for you to see if the order was successfully processed, however unfortunately we wouldn't be able to help beyond this as we cannot help with package change requests from here.
I'll pop you over a PM so I can take some more details 🙂
Beth
Beth