Move to o2 hasn't happened

[ZXT]

I got a text on Thursday 30th March saying that I would be moved from Virgin to o2 overnight. This hasn't happened and I haven't received any further messages or emails. Does anybody know what's going on?

[Kain_W]

Hi ZXT,

Thanks for your post and welcome back to the community.

Apologies for any issues faced with the move, so we can investigate this further I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,