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martinlburke
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Mobile phone return

Been waiting for a returns pack for my phone since 26 January each time I phone up get someone in a call centre NOT in the UK so hard to understand what their saying. What's in the return pack?

Oh sending it back as who ever I first spoke to put me on a DATA ONLY PACKAGE!! REALLY and guess what they can't just switch the some to 1gig and unlimited calls and texts ?? Why 

This phone is for my wife who is NHS and needs it for work especially these days.

All I want is the SIM card to be able to make phone calls and send texts 🤬 how hard is it to change 

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Gareth_L
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Re: Mobile phone return

Hello martinlburke

Thanks for your post and welcome to our community. 
Sorry to hear about this 
I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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