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allanhough26
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Mobile network not available

Just put a new virgin sim in my new phone but always saying  mobile network not available.

Please help

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allanhough26
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New sim but no service only emergency calls

Bought a new phone got new sim but all i get his emergency calls only registered today with agent told me to wait 1 hour then turn off then back on but nothing only emergency calls only help me 

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Katie_WT
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Re: Mobile network not available

Hi there @allanhough26

 

Cheers for popping back - we are sorry that you're still having some issues with your SIM and your new handset (we have now merged both your posts together; we do advise to only post once for the same issue to avoid duplication and confusion)

 

I can see from your account that we have sent you a new SIM over the weekend - have you activated this new SIM and is it the new SIM that you're having issues with? 

 

Cheers

 

Katie - Forum Team


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