Virgin Media Community

[sly59]

I cancelled my Virgin media 30 days ago and told them to keep my Virgin mobile going until the end of the contract has I did not want to pay the remaining £175 each for my daughters and my phone contract, 

They have now sent me a letter saying that they will now be cancelling my Virgin mobile and not my Virgin Media which is not what i wanted and I can not send an email. 

Could anyone please help?

Many thanks 

Steve 

[Alex_RM]

Hi Steve,

Thanks for posting and welcome to our community 🙂

I'm sorry to hear there's been some confusion over the cancellation.

So I can take a closer look I'll need a few more details from you, I've popped you over a private message for this (purple envelope, top right hand corner)

Alex_Rm